NW Industrial Staffing is currently looking for a Service Writer Technician for a Diesel Truck repair company that is in Eugene. This is a full-time evaluation to hire opportunity for the right candidate that can blend administrative, clerical, and technical work with customer service duties on incoming trucks and trailers.
Qualified candidates will have the following:
- Interact with customers, listen to their questions and concerns, and provide timely responses.
- Schedule appointments, take orders, monitor service progress, calculate charges, and process payments.
- Manage complaints, returns, and resolve customer grievances.
- Record customer details and transactions.
- Be knowledgeable heavy equipment and diesel truck terminology and parts.
- Work with customers to ensuring work orders are complete and accurate.
- Check work orders for accuracy, this will include spelling and grammar.
- Follow up with manager on status of parts, work orders, and current issues.
- Order parts as needed to keep production orders on time and flowing.
- Conducting cycle counts and reconciliation.
- Assisting warehouse and department leads in locating products and materials
- Computer skills, including Data Entry, and spreadsheets
- Working in a quick moving industry that requires a keen eye for detail.
- Operate Forklift as needed
- Be a team player
- Bring new ideas to the company; have innovation
- Pickup and deliver parts
- Location: Eugene, OR
- Schedule: Days
- Hours: Candidates will have schedule flexibility, by being able to work between the hours of 7:00AM to 5:30PM
- Days: Mon -Thur.
- Pay: Starting pay is Depending on Experience with a base between $23/h to $27/h DOE.
Benefits: There is a full benefits package that includes
- Paid holidays
- Paid time off
- Life insurance
To apply please send us your resume by responding to his ad or uploading your resume at our website: www.nwstaff.com
*We are an equal opportunity employer.
**We will conduct a pre-employment drug screen which excludes THC.
To apply for this job email your details to email@example.com